When Are Freight Brokers Liable in Cargo Claims?
Freight brokers and carriers often find themselves in a game of hot potato when determining who will shoulder the cost of lost or damaged cargo. Here’s what’s important to know when navigating the complexities of freight broker liability in cargo claims. […]
Best Practices For Shipping Fragile Goods
Packaging and shipping fragile goods can be a meticulous, laborious affair. But adopting best practices to do this process right (repeatedly) will save you time and money in the long run. By following these guidelines, you can drastically mitigate the chances of having to deal with damage claims: […]
What You Need to Know About Concealed Damage
Freight damage is a hassle, from the added documentation and back-and-forth blame games to delays in payment. An even more unfortunate reality of shipping is concealed damage: When freight gets damaged in transit and for whatever reason, the damage isn’t notated in the proof of delivery (POD). Now a damaged freight claim must be filed, making getting payout... […]
3 Rules To Live By With Temperature Controlled Logistics
Temperature controlled, or cold chain, logistics is the storage, preservation, and transport of cargo that is temperature sensitive. These products can be anything from fresh produce and frozen foods to flowers and pharmaceuticals. If proper temperatures aren’t maintained, it could pose a threat to the health and safety of the public, as well as rack up... […]
Highlights From Falvey Shipper's Customer Focus Week
In April of this year, seven members of Falvey’s executive team attended the “Transforming Customer Experiences” (TCE) program at Harvard Business School. The four-day course included case discussions, interactive lectures, workshops, small-group talks, and individual coaching sessions, with the goal of learning how “to create the conditions where... […]
Get to know Jay Jeannotte
For this month’s feature on the people behind Falvey Shippers, we’re introducing you to another member of our leadership team. As one of our first employees, Jay Jeannotte has been critical to our success and growth. […]
Breakdown of Carrier's Liability on LTL Shipments
Less than truckload shipping is a cost-efficient and effective freight method that classifies all freight based on its commodity, density, and ease of transport. This classification not only dictates freight rates, but also the amount the carrier is legally liable for in the event of loss or damage. […]
shipAssured With API: The Most Complete Shipping Insurance Software
It’s no secret that the insurance industry has been slow to adopt the latest technologies to help streamline processes for shippers and intermediaries. Fortunately, this is changing. […]
What We Learned At TIA 2019
The Falvey Shippers team recently attended one of the industry’s biggest events: the TIA 2019 Capital Ideas Conference & Exhibition. Held on April 10-13 in Universal Orlando, Florida, the conference hosted a record-breaking 1,700+ brokerage-based logistics professionals from all across North America. Attendees get the opportunity to experience and evaluate... […]
Get to Know John Marles
In a continuation of our team spotlight series, this month we’re featuring John Marles. As you’ll read, John is a key member of Falvey Shippers whose skills complement our mission to provide the best, most comprehensive coverage for our clients. […]